Returns are accepted provided the items have met our terms and conditions:
- Return request must be made within 30 days from the date of purchase
- Items must be unused, unworn, unwashed, unaltered and undamaged items with tags still intact
- Returns purchased with a gift card or a 100% discount code will be issued in the form of store credits
- All sale items are strictly non refundable
- If the return item does not pass our terms and conditions, the item will be sent back to you at a re-delivery fee of $3.50, to be borne by the customer
1. Submit a return request through our portal here
2. Return the original item to us via your selected return method:
|Return Method||Est time to process your refund||Cost|
Drop off at any Love, Bonito store
|10-14 working days||
|Courier Pick Up||5-7 working days||$5
Fee will be auto deducted from refund
|Your own preferred tracked mailing method||5-7 working days||Varies|
3. Once we have received your item and checked it against our terms and conditions, your refund will be issued back to your original payment method.
Love Bonito Drop Offs
Drop off's at any Love Bonito store must be in the original cheak green polymailer. The use of any other packaging may result in further delays of your refund.
Atome & Shopback
Please note refunds on orders placed using Atome or Shopback will first be refunded from cheak to Atome/Shopback, and then to you.
If you purchased an order using a giftcard, your return will be refunded in the form of store credits via a gift card.
Items To be Returned
You may ship the items to the address below using any prepaid and trackable return method. Returns must be shipped within 21 days of the delivery of your order. Please include your order number as a reference. All postal fees, custom fees and taxes are to be borne by the customer.
15 Jln Kilang Barat
#07-01 Frontech Centre
All postal fees, custom fees and taxes are to be borne by the customer.
Say hello to your new favourite activewear 👋🏻 Returns are allowed for orders purchased with the first timer discount code.